What is Tripl3 jewellery made from?
Our jewellery is made from high-quality materials chosen for durability, comfort, and everyday wear.
Each product page includes specific material details and features for that individual piece.
Is Tripl3 jewellery waterproof?
Our jewellery is designed to be water and sweat resistant, making it suitable for everyday wear.
However, to help maintain the quality and shine of your pieces, we recommend avoiding prolonged exposure to water, chlorine, salt water, perfumes, lotions, and harsh chemicals.
Will my jewellery tarnish?
Our pieces are designed to be long-lasting and resistant to tarnishing when cared for correctly.
As with all plated jewellery, natural wear can occur over time depending on factors such as skin chemistry, frequency of wear, and exposure to products or chemicals.
Following our Jewellery Care Guide will help keep your pieces looking their best.
Is Tripl3 jewellery suitable for sensitive skin?
Our jewellery is designed with comfort in mind and made using skin-friendly materials.
However, everyone’s skin is different. If you have particularly sensitive skin, we recommend checking the material information listed on each product page before purchasing.
How do I care for my Tripl3 jewellery?
To keep your jewellery looking its best:
- Avoid contact with perfumes, lotions, oils, and harsh chemicals.
- Remove jewellery before swimming, showering, or exercising where possible.
- Store your pieces in a dry place when not being worn.
- Gently wipe jewellery with a soft cloth after use.
With the correct care, your Tripl3 pieces will continue to shine.
Where is Tripl3 based?
Tripl3 is an independent jewellery brand based in London, UK.
We create bold, statement jewellery designed to help you express your confidence, individuality, and personal style.
How long does shipping take?
We aim to dispatch all orders within 48 hours of purchase.
Once your order has been dispatched, you will receive a confirmation email with your shipping details and tracking information (where applicable).
Delivery times will depend on your chosen shipping method and destination.
Where do you ship to?
We currently ship to the UK, EU, Australia, America & Canada.
We are continuously working on expanding our shipping options and destinations.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and chosen delivery method.
We offer free UK delivery.
Can I track my order?
Yes. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details where available.
Can I cancel or change my order?
We process orders quickly, so please contact us as soon as possible if you need to make changes.
If your order has already been processed or dispatched, we may not be able to cancel or amend it.
Please see our Cancellation Policy for further information.
Do you accept returns?
Yes, we accept returns in accordance with our Returns & Refund Policy.
Items must be returned unworn, unused, and in their original condition. Please refer to our Returns & Refund Policy for full details.
What if my jewellery arrives faulty?
We’re sorry if there is an issue with your order.
If you believe your jewellery is faulty, please contact us with your order number and clear photographs showing the issue.
For information regarding faulty items, refunds, replacements, and how to make a claim, please refer to our Returns & Refund Policy.
What if my jewellery is damaged after wearing it?
We cannot accept responsibility for damage caused by accidental breakage, improper care, misuse, or exposure to substances that may affect the jewellery’s condition.
Please follow our Jewellery Care Guide to help maintain the quality and appearance of your pieces.
How do I find my ring size?
Ring sizes vary between products, so please check the individual product page for sizing information.
If you are unsure of your size, we recommend using our Ring Size Guide before placing your order.
How do I use my discount code?
Enter your discount code at checkout before completing your purchase.
Only one discount code can be used per order unless otherwise stated.
How can I join the Tripl3 community?
Join our email list to receive exclusive offers, early access to new collections, and updates on upcoming drops.
How can I contact Tripl3?
If you have any questions, our customer care team is happy to help.
Email: tripl3jewels@gmail.com
We aim to respond to enquiries within 24–48 business hours.
Thank you for choosing TRIPL3.